1. What is the best way to contact you?

2. Where do you perform?

3. What about parking and public transportation?

4. What are the ticket prices?

5. How do we buy tickets?

6. Are discounted tickets available for any shows?

7. How do I buy group tickets?

8. Uh oh! I can't complete my online ticket purchase!

9. How long is the show?

10. What time should we arrive?

11. What is the appropriate age for an attending child?

12. If I hold my child in my lap, do I need to buy a ticket for him/her?

13. Will you help us celebrate my child's birthday?

14. May I arrange a birthday party at the theater?

15. Are your shows handicapped accessible?

1. What is the best way to contact you?

Please see our Press Kit & Contacts page for specific contact information.

2. Where do you perform?

We have four weekend performance dates that are open to the public in the Spring of 2010. See our Current Production page for detailed information.

3. What about parking and public transportation?

Saturday, March 6th, the Snow Building at the Oakland Zoo:

• The Oakland Zoo is located at 9777 Golf Links Road in Oakland. Show patrons should park in the Zoo's main parking lot by the main entrance gates and walk over to the Snow Building. Handicapped accessible parking is available at the entrance to the Snow Building.
• You may also take BART to the Coliseum/Oakland Airport BART station and then take the AC Transit bus #56 to the northeast corner of Mountain Boulevard and Golf Links Road. From there, the walk to the entrance of the Zoo is very short, but please allow for several minutes of an uphill walk to the Snow Building. Please go to the Transit 511 website and click the Transit link for detailed trip planning, bus and rail schedules.

Saturday, March 20th, El Cerrito Theater at El Cerrito High School:

• The El Cerrito Theater is located at 540 Ashbury Avenue in El Cerrito, on the campus of El Cerrito High School. Show patrons should plan to arrive early for the best street parking. There is also parking available in the school parking lot. The entrance to the school lot is on Eureka.
• You may also take BART to the El Cerrito Plaza BART station, and then walk to the theater. Please allow for 15-20 minutes of walking to the theater. For BART schedules, transfer information and fares, please consult the BART website.

Sunday, March 28th, Castro Valley Center for the Arts:

• The Castro Valley Center for the Arts is located at 19501 Redwood Road in Castro Valley. There is ample parking adjacent to the theater.
• You may also take BART to the Castro Valley BART station, and then walk to the theater. Please allow for 15-20 minutes of walking to the theater. For BART schedules, transfer information and fares, please consult the BART website.

Town Hall Theatre Company of Lafayette:

• Town Hall Theatre is located at 3535 School Street at the corner of School Street and Moraga Road in Lafayette. Street parking is available on School Street.
• You may also take BART to the Lafayette BART station, and then take County Connection bus #250 to Moraga Road and Brook Street and walk one block south on Moraga Road to the theater. Please check County Connection's website for current schedules and fares.

4. What are the ticket prices?

General admission (adult and child) is $12.00. Processing fees will apply to all sales except "Day of Show" walk-up sales. A group discount rate of $10.00 per ticket is available for groups of 8 or more. See our Tickets page for detailed ticketing information.

5. How do we buy tickets?

• Visit our Tickets page. Click on the name of the venue for the show you'd like to attend and buy your tickets online. Please remember to PRINT your tickets and bring them with you! Processing fees will apply.
• Charge by phone: call 925-283-1557 for Lafayette shows or 800-838-3006 for shows in Oakland, El Cerrito and Castro Valley. Processing fees will apply.
• Purchase tickets at the door. These tickets may be paid for with cash only. We are unable to process checks or credit cards for door sales. Please be prepared with exact cash.

6. Are discounted tickets available for any shows?

Discounted admission of $7.50 for adults and $5.50 for children to enjoy the zoo for the remainder of the day is available for the March 6th Oakland Zoo performances. This discount will not be available for any other day. If you would like to take advantage of this discount offer, please be sure to get a voucher from our ticket staff or ushers the day of the show. Visit the Oakland Zoo's website to help plan your day.

7. How do I buy group tickets?

Group tickets are available for groups of 8 or more. Please call 800-838-3006 or buy your tickets online.

8. Uh oh! I can't complete my online ticket purchase!

Online ticket sales close at midnight the night before each performance. We have a limited number of seats available for "Day of Show" sales, but shows do generally sell out. We are unable to process checks or credit cards for door sales. Please be prepared with exact cash. Plan to arrive more than half an hour before curtain to purchase tickets on the day of the show.

Once ticket sales have closed, we DO NOT take reservations for tickets at the door. Unfortunately, because all available volunteers are staffing the show, we are unable to respond to calls or emails regarding tickets on the day of the show.

9. How long is the show?

The show is approximately one hour. There is no intermission.

10. What time should we arrive?

We recommend arriving thirty minutes before the show begins. You may need more time if you are planning to buy tickets at the door.

11. What is the appropriate age for an attending child?

We love the energy and enthusiasm of elementary school aged children! Children aged two or older who can sit quietly for an hour are also welcome.

12. If I hold my child in my lap, do I need to buy a ticket for him/her?

We love babes in arms! If your little one is under the age of two and can sit quietly in your lap for an hour and enjoy the show, there is no charge.

13. Will you help us celebrate my child's birthday?

Absolutely! We love birthdays, and acknowledge birthday boys and girls at every show! If you'd like, you may email your child's name, birthday and age to ebctheatre@gmail.com. Don't forget to tell us which performance you're attending!

14. May I arrange a birthday party at the theater?

Please call Town Hall Theatre company at 925-283-6673 to discuss their policies and guidelines. The Oakland Zoo's birthday party options are available on the Activities page of their website, or call the Oakland Zoo at 510-632-9525.

There are several area restaurants and venues near the El Cerrito Theater and the Castro Valley Center for the Arts that would love to help you celebrate a birthday. Unfortunately, food and drink are not allowed inside any of the theaters.

15. Are your shows handicapped accessible?

If you will be attending one of our perfornances in a wheelchair, it's best to buy your tickets in advance so that we can guarantee a space for you

• The Snow Building at the Oakland Zoo is completely wheelchair accessible. Please email ebctheatre@gmail.com with questions or for more information.
• El Cerrito Theatre is wheelchair accessible with six available wheelchair spaces. Please email ebctheatre@gmail.com with questions or for more information.
• Castro Valley Center for the Arts is equipped with an elevator for guests with special needs. There are six special needs seats on the lower level and two above. Please email ebctheatre@gmail.com with questions or for more information.
• Town Hall Theatre Company is wheelchair accessible and equipped with a lift. Please advise the box office if you require assistance when you purchase your tickets.